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Why Is My Profile Not Showing Yet?

Check the status of the offering you expect customers to find.

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The short version

Quick Answer

  1. Open your offerings and check that your profile and offering are active, the offering is not paused, and the service has been approved.
  2. Check that identity verification is complete.
  3. For a paid service, check that a price is saved and Stripe is ready to accept charges.
  4. Try finding the offering again from the customer view.

Little steps. Big clarity.

Written Answer

A saved profile or working preview does not mean every offering appears in search.

For an ordinary service offering:

  1. 1. Open your offerings and check that your profile and offering are active, the offering is not paused, and the service has been approved.
  2. 2. Check that identity verification is complete.
  3. 3. For a paid service, check that a price is saved and Stripe is ready to accept charges.
  4. 4. Try finding the offering again from the customer view.

Product discovery has its own active-listing and payment requirements. Estimate-only offerings can appear in search before Stripe is ready, but that does not mean every app booking action is available. Classified and community listings use different rules.

If you still cannot find the offering, email hello@bibidi.ca with its name, your profile link, the search you tried and a screenshot.

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