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Customer Help
Find, book or buy local, manage payments and get support.
Browse Customer Helpbibidi Help Center
How Can We Help?
- Quick answers
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Local Provider Help
Build your profile, manage bookings and orders, and get paid through bibidi.
Browse Provider HelpPopular Questions
Help Is Just a Snap Away.
Straightforward answers, with full guides when you need them.
Who’s in the Yellow Suit?
That’s Yellow Man, bibidi’s mascot. We asked him to highlight local talent. He took it a little too literally.
What Can I Use bibidi For?
Find local services, products, rentals and businesses. Compare profiles, pricing, availability and reviews. Then book, request an estimate, message or buy.
How bibidi WorksHow Do I Book a Provider?
Open the service and follow the option shown. Book a time and pay, request a personalized estimate, or contact the provider directly.
See Ways to BookWhen Am I Charged?
Bookable services are charged during checkout. Estimate requests are free; you pay after accepting the quote. bibidi holds the payment until the service is complete.
How Payments WorkCan I Change or Cancel a Booking?
Open the booking to request a new date or time, or select Cancel Booking when available. Changes may require approval, and late cancellations can affect your refund.
View Cancellation PolicyHow Do I Know Who I Can Trust?
Compare services, photos, pricing, availability, recent reviews and verification badges. Secure payments, reporting and blocking tools add another layer of support.
Explore Trust & SafetyWhat If Something Goes Wrong?
If it is safe, message the provider and keep the conversation in bibidi. Save your booking details, then report the account or contact Support. Contact emergency services if needed.
Contact SupportStill need help?
Still Need a Hand?
Can’t find the answer you need? Tell us what happened and we’ll point you in the right direction.
Community Standards
Good People. Good Work.
That’s The Standard.
bibidi is built on real people helping real people. These standards are how we keep that trust strong.
Read The Community Standards