Frequently Asked Questions
Everything you need to know about buying, selling,
hiring, and growing on bibidi.
Looking for Help?
Learn how to hire local service providers.
Selling Services
Learn how to create a profile and get booked
Selling Products?
Learn how to list and sell items through bibidi.
Payments & Fees
Understand payments, payouts, and fees.
Trust & Safety
Learn about reviews, verification, and security.
General
bibidi is a local marketplace that helps communities connect.
Whether you're looking to hire a cleaner, find a tutor, shop handmade goods, book a photographer, discover local businesses, or sell your own products and services, bibidi brings everything together in one place.
Think of it as one local hub for services, products, and people.
Anyone.
Looking for help?
Hire local service providers.
Looking to sell something?
List products for sale.
Running a business?
Create a business profile and attract customers.
Have a side hustle?
Offer services and start earning.
Services
- ●Cleaning
- ●Landscaping
- ●Handyman Services
- ●Beauty Services
- ●Pet Care
- ●Tutoring
- ●Photography
- ●Trades
Businesses
- ●Local Shops
- ●Wellness Providers
- ●Community Organizations
- ●Trades
- ●Professional Services
For Customers
Yes. Save favorites to quickly find them later.
My FavouritesAbsolutely. Ask questions before purchasing a product or booking a service.
Yes. If you can't find what you're looking for, you can post a request and let providers respond.
Post a RequestSelling Services
- Create an account
- Build your profile
- Add services
- Set availability
- Connect payments
- Start accepting bookings
Yes. Many providers offer several services from one profile.
Example:
Yes. You control your rates.
Yes. You control:
Selling Products
Yes. Businesses, makers, creators, and local entrepreneurs can list products for sale.
Examples include:
No. You can start with a simple profile and product listings.
Yes. Messaging allows buyers and sellers to communicate directly.
Payments
All payments are processed securely through Stripe.
Services
Funds are authorized at booking and released after the work is completed.
Products
Funds are processed when the purchase is completed.
- ●Credit Cards
- ●Apple Pay
- ●Google Pay
- ●Other supported payment methods
Yes. Payments are encrypted and securely handled through Stripe.
Payout timing is managed by Stripe and can vary depending on your bank, account status, payout schedule, and whether this is your first payout.
For new Stripe connected accounts, the first payout is usually delayed. Stripe typically schedules the first payout 7-14 days after your first successful payment, and this delay cannot be waived. After the first payout, future payouts generally follow your Stripe payout schedule and may still take a few business days to appear in your bank account.
Weekends, holidays, bank processing times, account verification requirements, or missing information in Stripe may delay payouts. You can view your current payout status, estimated arrival date, and any required actions directly in your Stripe account.
Fees
Customers
8% platform fee.
Providers
8% platform fee.
These fees help support:
Reviews & Reputation
Yes. Reviews help build trust across the community.
Yes. Trust works both ways.
Repeated issues may affect visibility or result in account review.
Community StandardsTrust & Safety
Verified providers have completed additional identity verification.
Community StandardsYes. You can report users, products, services, or messages directly through the app.
We use:
- ✓Secure payments
- ✓Reviews
- ✓Verified badges
- ✓Account monitoring
- ✓Reporting tools
- ✓Community standards
Account
You'll need an account to:
- ●Buy
- ●Sell
- ●Book
- ●Message
- ●Leave reviews
- ●Save favorites
Creating an account is free.