Help Center

What Happens If I Cancel?

Cancel through the booking when you cannot provide the service, and message the customer promptly.

Start here

The short version

Quick Answer

  1. Open the booking and use the cancellation action shown.
  2. Explain that you cannot attend so the customer can make another arrangement.
  3. Check the cancellation record and contact support if a payment outcome needs attention.

Little steps. Big clarity.

Written Answer

Open the booking and use the cancellation action shown.

Explain that you cannot attend so the customer can make another arrangement.

Check the cancellation record and contact support if a payment outcome needs attention.

For help, email hello@bibidi.ca with the booking or order details when relevant.

How Do I Respond To A Booking?What Happens If A Customer Cancels?Still Stuck? Contact Us

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