How Do I Respond To A Booking?

Open the booking request, check its job and payment details, and respond when the available controls allow it.

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The short version

Quick Answer

Review the service, notes, schedule, location and payment status. A Pending label alone does not prove that payment succeeded.
Use Accept Booking when you can take the job and the action is available.
To decline, use the decline or cancellation action shown. The app can label this Cancel Booking.
Message the customer if you need a detail before deciding, then check the booking's updated status after your response.

Little steps. Big clarity.

Written Answer

1. Review the service, notes, schedule, location and payment status. A Pending label alone does not prove that payment succeeded.
2. Use Accept Booking when you can take the job and the action is available.
3. To decline, use the decline or cancellation action shown. The app can label this Cancel Booking.
4. Message the customer if you need a detail before deciding, then check the booking's updated status after your response.

A current direct booking request needs payment before provider acceptance. It is not a confirmed job until accepted. Do not leave it unanswered as a way to decline. Cancellation and refund results must be checked separately.

If a response action fails or the payment result is unclear, email hello@bibidi.ca with the booking details.

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Quick Answer

Written Answer

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Good People. Good Work.That’s The Standard.

Good People. Good Work.
That’s The Standard.