How Do I Contact Provider Support?

Email hello@bibidi.ca with the booking, order, payment or account details and a clear description of the problem.

Start here

The short version

Quick Answer

Open Settings, then Contact Support.
Read the contact details on the support webpage.
Email hello@bibidi.ca with the problem details.

Little steps. Big clarity.

Written Answer

Contact support from the app

1. Open Settings, then Contact Support.
2. Read the contact details on the support webpage.
3. Email hello@bibidi.ca with the problem details.

Contact support from the enabled provider website

1. Open Settings, then Contact Support.
2. Read the contact details on the support webpage.
3. Email hello@bibidi.ca with the problem details.

The webpage gives contact details; it is not a support form. Include the time, the blocked step, what you expected and what you already tried.

Report an app bug

1. Choose Found a bug? Help us squash it! in Settings.
2. Complete the Report a bug form with reproduction steps.
3. Attach up to three useful screenshots if needed, then send the report.

The enabled provider website also has Report a bug. If the form or link fails, email the details to hello@bibidi.ca.

Never send passwords, verification links or codes, full card numbers or unnecessary identity documents. A bug report does not change a booking or start a refund. For immediate danger, contact local emergency services.