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What If My Provider Is Late or Does Not Show Up?

Message the provider to ask for an update.

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The short version

Quick Answer

  1. If you cannot resolve a late arrival or missed visit, contact support with the booking details.
  2. Check the agreed time and location in Booking Details.
  3. Ask the provider whether they are still coming and record any revised arrangement in Messages.
  4. If they do not arrive, keep the relevant messages and tell support what happened.

Little steps. Big clarity.

Written Answer

If you cannot resolve a late arrival or missed visit, contact support with the booking details.

Check the agreed time and location in Booking Details.

Ask the provider whether they are still coming and record any revised arrangement in Messages.

If they do not arrive, keep the relevant messages and tell support what happened.

For help, email hello@bibidi.ca with the booking or order details when relevant.

What If My Provider Does Not Respond?Can I Change or Cancel a Booking?Still Stuck? Contact Us

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