What If My Provider Does Not Respond?

Send a follow-up message and check the booking status.

Start here

The short version

If the scheduled start has arrived and the provider has not responded, contact support with the booking details.
Open Messages and ask the provider to confirm whether they can take the job.
Check Bookings for a response or cancellation.
If the request remains unresolved at the scheduled start, give support the booking details and the time you expected the service.

Little steps. Big clarity.

If the scheduled start has arrived and the provider has not responded, contact support with the booking details.

Open Messages and ask the provider to confirm whether they can take the job.

Check Bookings for a response or cancellation.

If the request remains unresolved at the scheduled start, give support the booking details and the time you expected the service.

For help, email hello@bibidi.ca with the booking or order details when relevant.