After checkout, the charged payment is held in your bibidi account while the request waits for the provider to accept. An accepted estimate is confirmed after successful payment. Check the recorded schedule, location, payment and Messages before the visit.
Pending alone does not prove that payment succeeded. If you left checkout early or payment was interrupted, check the payment record too. Contact support if it conflicts with your bank's record.
For help, email hello@bibidi.ca with the booking or order details when relevant.
Pending can also appear after interrupted checkout, so it does not prove that payment succeeded. Check the payment record separately. A cancellation or completion label does not prove that a refund or bank deposit has arrived.
