- 1. Review the product, quantity, payment and pickup or delivery details.
- 2. Accept or decline a pickup or delivery request. In-person orders go straight to payment.
- 3. Keep the customer informed through the order conversation. The customer can update a preferred pickup date; agree the practical handoff together.
- 4. Contact support if a paid order needs a change, cancellation or refund.
An accepted order expires if it is not paid within its payment window. An unanswered request remains waiting for your response. Messages do not change payment, order status or stock. There is no seller control to mark the order fulfilled or issue a refund.
For help, email hello@bibidi.ca with the booking or order details when relevant.
Check payment status separately from the order stage before handing over a product. A paid order does not confirm a bank deposit. Only the customer can change a preferred pickup date in the supported order states; agree any revised handoff arrangements in Messages.
