Help Center

Can I Message a Provider Before Booking?

You can message before booking when Message is available on the provider's profile or offering.

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The short version

Quick Answer

  1. Sign in and open the provider's profile or offering.
  2. Use Message or the contact option shown.
  3. Ask a clear question about scope, timing or whether the offering suits your needs.
  4. Once you have a booking or estimate, continue in its conversation so the details stay together.

Little steps. Big clarity.

Written Answer

  1. 1. Sign in and open the provider's profile or offering.
  2. 2. Use Message or the contact option shown.
  3. 3. Ask a clear question about scope, timing or whether the offering suits your needs.
  4. 4. Once you have a booking or estimate, continue in its conversation so the details stay together.

Some listings use external contact details, and community listings do not support in-app messaging. A block can also prevent contact. Sending a message does not create or confirm a booking.

If an existing transaction needs attention but you cannot contact the provider, email hello@bibidi.ca with its details.

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