Help Center

When Does The Customer Pay?

A customer pays for a direct booking before you accept it, and the payment is held in their bibidi account.

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The short version

Quick Answer

  1. For an estimate, the customer pays after accepting your quote.
  2. For pickup or delivery products, accept the order request before the customer pays.
  3. In-person product orders go straight to payment.

Little steps. Big clarity.

Written Answer

For an estimate, the customer pays after accepting your quote. For pickup or delivery products, accept the order request before the customer pays. In-person product orders go straight to payment.

For help, email hello@bibidi.ca with the booking or order details.

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