Help Center

What Can I Do About An Unfair Review?

Email hello@bibidi.ca with a specific concern if you believe a review needs attention.

Start here

The short version

Quick Answer

  1. Compare the review with your transaction and message records.
  2. Collect the review text, customer's name and relevant booking details.
  3. Explain the specific concern and attach a useful screenshot if available.
  4. Send the details to hello@bibidi.ca, keeping your explanation factual.

Little steps. Big clarity.

Written Answer

  1. 1. Compare the review with your transaction and message records.
  2. 2. Collect the review text, customer's name and relevant booking details.
  3. 3. Explain the specific concern and attach a useful screenshot if available.
  4. 4. Send the details to hello@bibidi.ca, keeping your explanation factual.

bibidi does not currently have a public reply-to-review control or a separate Report button on each review. Use Report on the person's profile or conversation for a conduct concern where available.

If you already reported the person, send further details to support. A request does not guarantee that the review will be removed. Do not expose private information or pressure the reviewer.

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